Ordering

When you have approved our quote and wish to go ahead with placing an order.

An email will then be sent acknowledging your order, along with request for payment.

Artwork:

After ordering you will have the opportunity to upload your artwork online or alternatively you can email it to andy@comtecprinting.com or use a file transfer site, such as Yousendit.com

Please see our preparing artwork page to view our print ready specifications.

We will acknowledge receipt of the file(s) via email, and contact you if there are any problems with them.

Turnaround:

Most orders are dispatched within 5-7 working days. Although we will endeavour to meet the stated delivery times, there will be occasions that this will not be possible, due to unforeseen circumstances.

Working days are Monday to Friday.

Delivery Information

Once your order has been printed, you will also receive an email from our courier informing you of an expected delivery date, along with a tracking number.

You will also be given the option to supply an alternative delivery address for if you are not present when the courier calls to the primary address.

Delivery is £10.00 + VAT to all UK Mainland address. We cannot deliver any items to PO Box addresses. Unfortunately, at the moment we are not able to delivery outside the UK.

Our couriers aim to deliver promptly, however, we cannot be held responsible for failed deliveries or any losses incurred, after goods have left our premises for delivery by a third party. The couriers are insured to cover losses but this issue must be addressed with the carrier.